How to take care of your Tiger?

At TdS, we carefully select each material to ensure its durability, its evolution over time, and the beauty it acquires with use.
We care that our pieces are not only functional, but that they become even more beautiful over the years and can accompany you for a long time. To ensure that your Tiger looks the patina of time, we recommend that you follow these care instructions:

  • To give it a little more life,

    You can moisturize your tiger using almond oil or moisturizing cream evenly.

  • When you want to clean your Tiger,

    Don't just focus on the dirty parts, apply it evenly over the entire surface using a damp cloth and gently rubbing with water or white soap.

  • If your Tiger has fabrics or cloth,

    Hand wash using
    a mild soap.

Avoid contact with ink from markers or pens, as these stains are permanent and cannot be removed. For any other stains or dirt, it is important to clean them as soon as possible to avoid further damage.

Lifetime warranty

All Tigre de Salón products have a lifetime warranty. We promise to repair it free of charge if the damage is due to quality issues. This applies to hardware, stitching, leather quality or woven fiber.

Please note that the repair of the product is free of charge as long as it is a quality issue. If you want to make a special repair or if the repair depends on misuse, we will charge the price given by our leather workshop. If this is the case, we will notify you of the value before making the repair.

In case of repairs outside of Medellín, shipping to the store will be assumed by the customer and once it is repaired we will be responsible for shipping and assuming the cost to the address of origin.

By sending your Tigre for repair, you acknowledge and agree that we are not responsible for any damage or loss that may occur during shipping, nor for any problems with the information you provide to return the product. We reserve the right to decide whether or not the bag can be repaired.

If you have any questions, please feel free to contact us.
by clicking on the following button.

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